Camera permission was denied

RepRecap needs camera access to do anything. If you see a black screen, a "Camera unavailable" message, or RepRecap asks you to "Open Settings" — the permission was either never granted or was revoked.

Re-granting camera access

1. Close RepRecap.
2. Open the iPad's Settings app.
3. Scroll down the left column until you see RepRecap. Tap it.
4. Turn on the Camera toggle.
5. Reopen RepRecap.

The live feed should appear within a second or two.

What if Settings doesn't show RepRecap?

If you've just installed the app and haven't opened it yet, it won't appear in Settings until the first launch. Open RepRecap once, dismiss any prompts, then go back to Settings and look again.

If the app is installed, has been opened, and still doesn't appear in Settings — try restarting the iPad. (Hold the power button + a volume button until the slider appears, slide to power off, wait, hold the power button to turn it back on.) Then check Settings again.

What about microphone access?

RepRecap does not request microphone access, and the app does not record audio. If you see iOS asking for microphone permission for RepRecap, something is wrong — please report it to support@springmillai.com.

What about Photos access?

RepRecap needs full Photos access, and it asks for it the first time you save a clip. Full access is required because RepRecap saves each clip into a per-team album and reads it back to show your in-app Library and to build reels. Limited / Selected Photos access is not enough — if you pick it, the app shows a screen asking you to switch to Full Access.

If you declined it or chose Limited, re-grant it:

1. Settings → scroll to RepRecap.
2. Tap Photos.
3. Choose Full Access.

Without full Photos access, saving clips and the in-app Library won't work.

Last updated 2026-07-01